Time is of the essence

Discussion Table Synopsis

This discussion will focus on the critical balance between driving operational efficiency and fostering innovation in public services. We’ll explore the challenges of integrating services across departments, highlighting the barriers that often slow progress. Additionally, the conversation will address practical steps for improving data sharing, with a focus on managing security, privacy, and inter-agency cooperation, while ensuring that technology-driven solutions benefit both operations and citizens.

Discussion Points

1. What are the real barriers to accelerating the pace of service modernisation?

2. How can leaders accelerate the pace of change?

3. What are the risks associated with prioritising both ‘modernisation’ and ‘speed’?