Agenda

Bridging the Gap: Connecting Start-Ups and Government for Public Sector Innovation.

Eldrid will explore how innovative start-ups and government departments can collaborate to drive digital transformation.

Drawing on his experience with GovChat and Suppple, Jordaan will discuss strategies for fostering effective public-private partnerships. He will share insights on how governments can leverage the agility and creativity of start-ups to address complex challenges, improve service delivery, and embrace cutting-edge technology solutions for citizen engagement and operational efficiency.

Transforming Public Services: Hackney Council's Approach to Citizen-Centric Digitalisation.

Rehana will share insights into how Hackney is harnessing digital transformation to create more resilient and responsive public services.

By focusing on user-centred design and leveraging intelligent automation, Hackney is improving the citizen experience, driving operational efficiencies, and enabling more effective service delivery across the borough. 

Overcoming Barriers to Digital Change: Lessons from the National Audit Office.

Drawing from the NAO’s audits and reports, Yvonne will highlight the critical role of senior leadership, the importance of understanding legacy systems, and how to ensure digital transformation delivers value for money.

She will outline practical steps for leaders to improve decision-making and maximise the potential of digital technologies in the public sector.

Driving Digital Change at a Local Level: Lessons from Newham.

James will explore how Newham is leveraging digital transformation to deliver better services and enhance community engagement.

Drawing on his experience leading cross-functional transformation initiatives, he will share strategies for overcoming operational challenges, building a culture of innovation, and fostering partnerships that help local authorities meet the evolving needs of residents.

Advancing Inclusivity in the Public Service: Lessons from Canada’s Public Service Pride Network.

Jason will explore how creating a diverse, safe, and inclusive workplace can drive better public service outcomes.

He will share insights into how the network has grown to encompass over 75 federal organisations, advocating for systemic change through initiatives like inclusive IT systems, pronoun adoption, and mentorship programmes for 2SLGBTQIA+ employees.

He will discuss the importance of leadership in fostering a culture of inclusion, and how public sector organisations can take tangible steps to support underrepresented groups and create a truly diverse workforce.

Transforming the Planning System with Digital Innovation.

Milan will explore how the UK government is modernising the planning process through data-driven reforms.

By implementing standardised, digitally consumable planning rules and creating new tools for local authorities, this digital-first approach aims to enhance citizen engagement, improve transparency, and make the planning system more efficient and accessible.