Government Transformation Expo

Collaborating across all tiers of government to drive -

Digital Transformation

People Transformation

Service Delivery

Data + AI

 

9am-5pm, 20 - 21 May, ExCeL London

    Visitors

    Register Free

    Sponsors & Exhibitors

    Engage Government

      Government Transformation Summit

      9.30am-4pm, 20 May

      ExCeL London

        Elevate government productivity, governance and service quality, with the people, process and digital innovation that delivers profound transformational change.

          Register to attend the Transformation Summit

          Register

            Citizen Experience Summit

            9.30am-4pm, 20 May

            ExCeL London

              How do we make service delivery more inclusive, seamless, and user-centric - reducing costs, building trust and improving citizen engagement?

                Register to attend the Citizen Experience Summit

                Register

                  Government Data + AI Summit

                  9.30am-4pm, 21 May

                  ExCeL London

                    Data drives better decision-making and fairer outcomes - but how do we build the data culture and capabilities within and beyond our data teams to enable this at scale?

                      Register to attend the Government Data Summit

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                        Agenda

                        Digital Transformation Theatre

                        08:30 AM, 5 November
                        • Arora Foyer - 1st floor
                        Registration
                        09:30 AM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Michal Ozorowski, Senior Director User-Centred Design, Hitachi Solutions

                        Will ‘Mission Centric Government’ revolutionise how the public sector delivers transformation?Michal-Ozorowski-Cropped-299x420 (1)

                        With a new government now in power, we’re about to see mission centricity boom across the public sector. How that improves outcomes for citizens is less clear. Fundamental changes are needed in the way the public and private sector currently deliver government transformations if mission centricity is to be successful. 

                        hitachi solutions

                         

                        10:00 AM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Yvonne Gallagher, Director of Digital, National Audit Office

                        Overcoming Barriers to Digital Change: Lessons from the National Audit Office.

                        Yvonne Gallagher

                        The National Audit Office's work over the last decade has shown that government’s attempts at digital transformation have had mixed success. The technology community is often expected to drive transformation. However, most digital change decisions are made by senior business leaders in government. The success of these decisions requires the digital fluency necessary to make the best choices and understand the consequences of decisions.

                        Yvonne's presentation will underscore where the more persistent obstacles are standing in the way of successful digital transformation in government, focusing on understanding the constraints of the existing environment, under-estimating the scope of early work, digital skills and leadership.

                         

                        National Audit Office logo

                         

                        10:30 AM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Dominic Bennet, Account Executive, Stotles & Rose Crees, Marketing Manager, Stotles

                        In Conversation: How top suppliers are building their 2025 public sector pipeline

                        Stotles spoke with hundreds of public sector suppliers leading the way in successful private-to-public sector sales, and those who were seeing the most success were proactively building pipeline before tenders came to market.

                        We’re carrying on this conversation live at Government Transformation Week in a session designed for public sector sales leaders to learn concrete tactics to build qualified pipeline ahead of 2025.

                        The session is a conversation with Dom Bennet, former-sales expert in selling to the NHS turned Account Executive at Stotles whose job it is to help private sector suppliers build more pipeline, hosted by Rose Crees, Marketing Manager at Stotles.

                        Expect to walk away with:
                        - Clear steps to follow to ensure 2025 is full of proactive pipeline
                        - Tips for proactive selling from a public sector sales expert
                        - Case studies of who's doing this best in the market

                        Stotles-Logo

                         

                        11:00 AM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Jon Sharpe, Chief Executive Officer and Co-Founder, QuickCase

                        Flexible Case Management - The engine of your digital transformation

                        Case Management at Pace: QuickCase empowersJonathan Sharpe organisations to manage cases with unmatched speed and flexibility. Designed for efficiency, it simplifies the entire case management process - enabling you to configure workflows, data models, and access controls without complex coding.
                        Whether you’re in government, legal, or corporate sectors, QuickCase helps you streamline operations, reducing time spent on repetitive tasks and allowing teams to focus on delivering results.
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                        Quickcase

                         

                        11:30 AM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Eldrid Jordaan, CEO, Suppple PLC

                        Bridging the Gap: Connecting Start-Ups and Government for Public Sector Innovation.

                        Eldrid Jordaan croppedEldrid will explore how innovative start-ups and government departments can collaborate to drive digital transformation.

                        Drawing on his experience with GovChat and Suppple, Jordaan will discuss strategies for fostering effective public-private partnerships. He will share insights on how governments can leverage the agility and creativity of start-ups to address complex challenges, improve service delivery, and embrace cutting-edge technology solutions for citizen engagement and operational efficiency.

                        Suppple logo

                         

                        12:00 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Mark Croucher - Assistant Director of Donor Services at NHS BT & Finian Quinn Business Development Director and Marketing Cloud Practice Lead at Bluewave

                        NHS Blood and Transplant: Modernising Marketing to Save and Improve LivesMark Croucher

                        NHS Blood and Transplant has been on a mission    to modernise their marketing technology and reach out to more donors across the UK. By providing improved donor experiences, NHS BT can increase donations and ultimately save more lives. In this presentation, Mark Croucher - Assistant Director of Donor Services - will explain how NHS BT embraced marketing automation to improve internal efficiencies, cut costs, and improve donor engagement.

                        Finian Quinn

                         

                        bluewave

                         

                        12:30 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Dr. Phillip James, Chief Security Officer & Head of Application Security, Companies House

                        Enhancing Organisational Security at Companies House: Reflections on Cultural Empowerment

                        Phillip JamesIn the evolving landscape of legislative change, Companies House has embarked on a journey to transform security awareness and posture across the organisation. A cornerstone to this change has been creating a culture where challenging the status quo is not only accepted but encouraged. This cultural shift has empowered staff to voice concerns and challenge practices that may seem amiss, fostering an environment of continuous improvement around security. This talk will explore some of the measures undertaken by the Security team, not only enhance the security posture of Companies House but to also embed a culture of security awareness and empowerment throughout the organisation.
                         

                        companies-house

                        1:00 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Rehana Ramesh, Director of Customer Service, Digital & Data, Hackney London Borough Council

                        Building a Digital Culture that Empowers Everyone

                        April 2023 (1)Rehana will explore how organisations can foster a dynamic digital environment where collaboration, innovation and continuous learning thrive.
                         
                        From empowering both residents and workforce with digital skills to leveraging technology for service delivery, Rehana will highlight how a forward thinking and inclusive digital culture can drive growth and agility within Local Government.
                         

                         

                        Hackney logo

                         

                        1:30 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Dick Langeveld, Business Development Manager at Engage Process & Verity Hislop, Senior Project Manager at the Digital Office for Scottish Local Government

                        Delivering More with Less – A collaborative approach to service improvements through process mapping.
                        Dick Langeveld

                        Join Engage Process and the Scottish Digital Office to discuss the benefits of collaboration in government organisations and how key partnerships can help to drive progress in Transformation.

                         

                        Verity hislop

                        engange process

                         

                        2:00 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Mike Gillepsie, CEO & Co-Founder, Advent IM Ltd

                        Revolutionising Public Services: How Security Innovation is Redefining Public Sector Efficiency and Service Delivery

                        MikeGillespie2016v1_0

                        Digital transformation is crucial for modernising public services like the NHS and HMRC, driving greater efficiency, service delivery, and resilience.

                        In 2024, the UK Government introduced the Secure by Design (SbD) policy, promoting a security-focused culture across government.

                        In the public sector, it is widely acknowledged that poor data sharing across organisations has often led to critical failures, including loss of life. Security must drive transformation, not hinder it.

                        Mike presentation will address how to tackle the fragmented and isolated approach to system adoption.

                         

                        advent

                         

                        2:30 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        David Jacobs, Senior Business Analyst & Director, MaxVal Consultancy

                        Supercharging Business Value and Return on Investment from IT and Digital Transformation:  The “70+% Succeed!” Initiative

                        david-webIf you’d like to increase successful outcomes from your IT and digital transformations, it’s finally here, a powerful and effective way to do so. David Jacobs of MaxVal Consultancy presents a power packed tour of Business Value Maximisation Framework (BVMF®), the result of David’s 30-year research and development programme. BVMF® underpins most other methods, approaches and disciplines with the fundamental principles for getting maximum value from IT and transformations. It corrects, completes and integrates the other methods into a super-powered totality using relentlessly value focused models and techniques.

                        The result is a practical and pragmatic way to get projects onto a much firmer footing.
                        David’s presentations tend to be highly entertaining, informative and inspiring. We hope to see you in the Transformation theatre on Nov 5th at 2.30pm where you can witness basics of BVMF® and soak up some much greater optimism!

                        A recently BVMF® accredited senior business analyst said “BVMF is extreme common sense; I wish I‘d known about it years ago.” David also leads the MaxVal team’s two-day free walk in value maximisation clinic on stand I1 & I2 in
                        Innovation Alley.

                        Maxval Logo

                         

                        3:00PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Craig Campion, Director of ITAD Sales at Stone, a Converge Company

                        Tackling the national E-waste Crisis

                        Craig Champion

                        Craig Campion, is director of ITAD services at Stone, A Converge Company and has worked at Stone for almost ten years. Committed to ensuring zero e-waste ends up in landfill, Craig, and the Stone team help customers take a 360-degree approach to IT asset management.

                        stone group

                         

                        4:00PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Edward Pikett – Chief Digital Officer, RedRock

                        Enabling Transformation Through Data

                        Edward PikettDelivering change is hard. By bringing together information gathering, policy making, citizen participation and technology we can improve our chances of success, but the foundations need to be built on data. Ed will share his own insight and perspectives of how you can put the right culture and strategy in place to give yourself every chance of success.

                        RRC - Side by Side - Boxed - Blue BG - White Text

                         

                        4:30 PM, 5 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Sarah Hill, User Researcher, Caution Your Blast Ltd

                        Empowering Everyone: Designing for non-technical AI maintenanceSarah square

                        Join Sarah as she talks about designing AI services while considering how they can thrive beyond the hands of developers. CYB’s Maintenance Tool empowers staff to run AI-enabled services without needing technical expertise.

                        caution_your_blast_logo

                         

                        08:30 AM, 6 November
                        • Arora Foyer - 1st floor
                        Registration
                        09:30 AM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Saratu Mamman, Head of Corporate Services and Programme Delivery

                        Driving Digital Transformation: NSTA’s Path to Digital Excellence

                        saratu mammanSaratu Mamman, Head of Corporate Services and Programme Delivery, shares how the North Sea Transition Authority (NSTA) is leveraging digital transformation to lead the UK energy sector towards a sustainable future.

                        Drawing on NSTA’s strategic initiatives, Saratu will highlight how digitalisation and innovative practices, such as open access to data and cross-sector collaboration, are supporting the UK’s energy transition. She’ll also outline NSTA’s five pillars of digital strategy, to demonstrate how this approach is adding value across the industry.

                         

                        the-nsta-authority-logo (1)

                        10:00 AM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Oliver Kent, Head of Customer Success, MHR

                        Driving Public Sector Efficiency: HR and Payroll Digital Transformation

                        Oliver kent

                        MHR’s expertise in HR and payroll solutions for the public sector empowers organisations to streamline their operations and adapt to changing workforce needs.

                        By leveraging cloud-based platforms like iTrent, MHR helps councils and public bodies automate payroll, improve compliance, and enhance employee engagement, all while reducing costs and boosting productivity.

                        This digital transformation is crucial in ensuring long-term resilience and efficiency for public sector HR functions.

                        images (4)

                         

                        11:00 AM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Jonathan Dedman-Head of Pre-Sales & Stephen Earl – Head of Product at Cloudhouse

                        Are You on the Right Path to Digital Transformation? Cloudhouse: Reliable, Robust, and Resilient Solutions for Government IT

                        Jonathan  Dedman-Head

                        Jonathan will explore how public sector organisations can ensure their digital transformation initiatives are on the right path.

                        He will highlight how Cloudhouse's robust, secure, and future-proof solutions enable seamless migration of legacy applications to modern, cloud-based environments, ensuring resilience, efficiency, and long-term value for government IT systems.

                        Learn how to avoid common pitfalls and make strategic decisions that support both operational stability and innovation.

                        image001 (1)-1

                         

                        11:30 AM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Jason Bett, Pride Champion, the Government of Canada

                        Advancing Inclusivity in the Public Service: Lessons from Canada’s Public Service Pride Network.

                        Jason Bett (square)Jason will explore how creating a diverse, safe, and inclusive workplace can drive better public service outcomes.

                        He will share insights into how the network has grown to encompass over 75 federal organisations, advocating for systemic change through initiatives like inclusive IT systems, pronoun adoption, and mentorship programmes for 2SLGBTQIA+ employees.

                        He will discuss the importance of leadership in fostering a culture of inclusion, and how public sector organisations can take tangible steps to support underrepresented groups and create a truly diverse workforce.

                        PSP Visual Identifier Canada Pride Network

                         

                        12:00 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Ted Twaalfhoven, CEO, Engage Process

                        People-Driven Change – the Process Management Advantage Ted Twaalfhoven

                        Learn about the changing role of process management and practical strategies to empower your staff in optimising processes and setting the foundation for sustainable change.

                        engange process

                         

                        12:30 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Milan Bogunovic, Programme Director, Digital Planning, Ministry of Housing, Communities and Local Government

                        Transforming the Planning System with Digital Innovation.

                        Milan BogunpvicMilan will explore how the UK government is modernising the planning system through data and digital driven reforms. He’ll share an overview of the Digital Planning programme with some real-life examples of digital transformation and innovation in action and benefits delivered so far.
                         
                        By implementing standardised, digitally consumable planning rules and creating new tools for local authorities, this digital-first approach aims to enhance citizen engagement, improve transparency, and make the planning system more efficient and accessible.

                         

                        Ministry of Housing Communities & Local Government - MHCLG

                         

                        1.00 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Dallàn Ryan, Research and Content Manager at Stotles

                        How your competitors are preparing to use G-Cloud 14

                        Dallàn Ryan

                        Did your company make it onto G-Cloud 14? On Tuesday 29th October, suppliers were made aware whether they’d successfully been listed on public sector’s biggest framework.

                        But, as most suppliers know, a G-Cloud listing alone will not win public sector contracts.

                        With G-Cloud 14 opening for business on 9th November, the top suppliers are busy preparing their strategies for getting the most out of the framework. But how are they doing this?

                        Join Stotles to analyse the data behind G-Cloud, from spend trends over time to its top awarding buyers and winning suppliers, to help you employ evidence-based tactics for getting the most out of your coveted listing on the framework before your competitors do.

                        Expect to walk away with:

                        • G-Cloud data trend analysis to guide your strategy
                        • G-Cloud 13 contracts renewing on G-Cloud 14 to build pipeline using competitor contracts
                        • Concrete tactics for hitting the ground running with your G-Cloud 14 listing
                        • Suppliers who attend the session who are listed on G-Cloud 14 will also be eligible for exclusive access to Stotles paid data features for getting ahead of the competition on the framework.

                        Stotles-Logo

                         

                        1:30 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Annette Southgate, Head of Accelerated Capability Environment, Home Office

                        Accelerated Capability Environment (ACE) - evolving with purpose and delivering impact since 2017

                        annette southgate

                        In this session, Annette Southgate, the new Head of ACE, will provide insights into ACE’s transformation journey. Since its inception in 2017, ACE has had a clear purpose - to address urgent, complex problems and deliver meaningful impact at pace. ACE has evolved to overcome the unique challenges of being a disruptive startup within the government landscape and has now successfully delivered over 600 commissions, spanning diverse projects such as the development of the NHS App, the use of automatic number plate recognition to combat County Lines, an Asylum Backlog Hackathon, and an Impact Lab addressing Rape and Serious Sexual Offences. Hear more case studies from Annette who will also reflect on her personal leadership transformation and how it weaves into ACE’s story of growth, innovation, and impact.
                        home-office

                         

                        2:00 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Nadine El Ghazzawi, Healthcare Business Applications Sales Specialist, Microsoft

                        Future-Ready Public Service: Shaping Government Services for the Digital Native Era Nadine El Ghazzawi

                        With Generation Z’s expectations and the rapid rise of AI, governments face a pivotal moment to reshape services for a digital-native audience. This presentation will explore how the UK government, supported by Microsoft, is modernizing public services to be more efficient, intuitive, and proactive. Through AI-driven solutions, Microsoft empowers public institutions to deliver seamless, citizen-centric experiences that align with the needs of today’s tech-savvy population, closing service gaps and ensuring future-readiness across all levels of government engagement.

                        Microsoft

                         

                        2:30 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        David Giles, Sr. Sales Account Executive, Tungsten Automation

                        Generative A.I. Should we Fear it or Embrace it?

                        Tungsten Automation’s cutting-edge solutions are transforming procurement and payment processes for government organisations.

                        This presentation will delve into how Tungsten Automation streamlines invoicing, improves compliance, and enhances operational efficiency across public sector bodies.

                        By automating manual tasks and reducing errors, Tungsten empowers public sector teams to focus on delivering better services while cutting costs and ensuring secure, transparent payment systems.

                        Discover how Tungsten's solutions can be a cornerstone in the digital transformation of government operations.

                        kofax_1707247359051

                         

                        3:00 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Peter Holroyd, Senior Solutions Architect, ONS, & Martyn Wallace, Chief Digital Officer, Scottish Local Gov, & Kinda Youseef Allamaa, Head of Delivery, Greater London Authority, & Graham Etherington, Northern Cluster Solutions Sales Director, Kodak Alaris

                         PowerhouseDoes digital transformation truly transform government organisations?

                        • Where are you on your digital transformation journey?
                        • What does your digital transformation strategy look like?
                        • What are the key challenges you’re hoping to relieve with the help of digital transformation?
                        • Do you feel pressure to get digital practices into your organisation? Are you being given enough time to consider the options available?
                        • What is your biggest barrier in embracing digital transformation? Budget? Reluctance to change? Legacy systems that are not integratable?

                        KA_AlarisHomePage_BU-KodakAlaris

                         

                        3:30 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Vijay K. Luthra, Managing Partner of Ceva Global in conversation & Chris Brown, Paralympics GB Senior Independent Trust

                        Going for Gold: How Paralympics GB transformed itself into a Global Sports PowerhouseVijay K. Luthra

                        Team GB achieved unprecedented second place rankings on the medals table at the Paris 2024 and Tokyo 2020 Paralympics, behind China. How did Paralympics GB transform itself to support this huge success and what lessons can we learn as we transform government to be fit for the future?

                         

                         

                        Chris Brownceva global

                         

                        4:30 PM, 6 November
                        • Digital Transformation Theatre, Arora Ballroom
                        Martyn Wallace - Chief Digital Officer of the Digital Office for Scottish Local Government

                        Implementing Responsible AI in Local Government Public Services

                        Martyn WallaceThe integration of artificial intelligence (AI) in the public sector presents a unique opportunity to enhance operational efficiency and improve service delivery for citizens. However, it is crucial to ensure that AI is utilized in a manner that is ethical, lawful and secure.

                        Drawing on the Digital Office's collaboration with the Alan Turing Institute, Martyn will present on what is needed to ensure the responsible design, development and deployment of algorithmic systems in local government.

                         

                        Digital Office for Scottish Local Government

                         

                        Join us at Government Transformation Week 2024

                        Where influence, insight, and innovation will drive Future Government Delivery