Agenda

Will ‘Mission Centric Government’ revolutionise how the public sector delivers transformation?

With a new government now in power, we’re about to see mission centricity boom across the public sector. How that improves outcomes for citizens is less clear. Fundamental changes are needed in the way the public and private sector currently deliver government transformations if mission centricity is to be successful. 

Overcoming Barriers to Digital Change: Lessons from the National Audit Office.

The National Audit Office's work over the last decade has shown that government’s attempts at digital transformation have had mixed success. The technology community is often expected to drive transformation. However, most digital change decisions are made by senior business leaders in government. The success of these decisions requires the digital fluency necessary to make the best choices and understand the consequences of decisions.

Yvonne's presentation will underscore where the more persistent obstacles are standing in the way of successful digital transformation in government, focusing on understanding the constraints of the existing environment, under-estimating the scope of early work, digital skills and leadership.

In Conversation: How top suppliers are building their 2025 public sector pipeline

Stotles spoke with hundreds of public sector suppliers leading the way in successful private-to-public sector sales, and those who were seeing the most success were proactively building pipeline before tenders came to market.

We’re carrying on this conversation live at Government Transformation Week in a session designed for public sector sales leaders to learn concrete tactics to build qualified pipeline ahead of 2025.

The session is a conversation with Dom Bennet, former-sales expert in selling to the NHS turned Account Executive at Stotles whose job it is to help private sector suppliers build more pipeline, hosted by Rose Crees, Marketing Manager at Stotles.

Expect to walk away with:
- Clear steps to follow to ensure 2025 is full of proactive pipeline
- Tips for proactive selling from a public sector sales expert
- Case studies of who's doing this best in the market

Flexible Case Management - The engine of your digital transformation

Case Management at Pace: QuickCase empowers organisations to manage cases with unmatched speed and flexibility. Designed for efficiency, it simplifies the entire case management process - enabling you to configure workflows, data models, and access controls without complex coding.
Whether you’re in government, legal, or corporate sectors, QuickCase helps you streamline operations, reducing time spent on repetitive tasks and allowing teams to focus on delivering results.e

Bridging the Gap: Connecting Start-Ups and Government for Public Sector Innovation.

Eldrid will explore how innovative start-ups and government departments can collaborate to drive digital transformation.

Drawing on his experience with GovChat and Suppple, Jordaan will discuss strategies for fostering effective public-private partnerships. He will share insights on how governments can leverage the agility and creativity of start-ups to address complex challenges, improve service delivery, and embrace cutting-edge technology solutions for citizen engagement and operational efficiency.

NHS Blood and Transplant: Modernising Marketing to Save and Improve Lives

NHS Blood and Transplant has been on a mission    to modernise their marketing technology and reach out to more donors across the UK. By providing improved donor experiences, NHS BT can increase donations and ultimately save more lives. In this presentation, Mark Croucher - Assistant Director of Donor Services - will explain how NHS BT embraced marketing automation to improve internal efficiencies, cut costs, and improve donor engagement.

Enhancing Organisational Security at Companies House: Reflections on Cultural Empowerment

In the evolving landscape of legislative change, Companies House has embarked on a journey to transform security awareness and posture across the organisation. A cornerstone to this change has been creating a culture where challenging the status quo is not only accepted but encouraged. This cultural shift has empowered staff to voice concerns and challenge practices that may seem amiss, fostering an environment of continuous improvement around security. This talk will explore some of the measures undertaken by the Security team, not only enhance the security posture of Companies House but to also embed a culture of security awareness and empowerment throughout the organisation.

Building a Digital Culture that Empowers Everyone

Rehana will explore how organisations can foster a dynamic digital environment where collaboration, innovation and continuous learning thrive.

Delivering More with Less – A collaborative approach to service improvements through process mapping.

Join Engage Process and the Scottish Digital Office to discuss the benefits of collaboration in government organisations and how key partnerships can help to drive progress in Transformation.

Revolutionising Public Services: How Security Innovation is Redefining Public Sector Efficiency and Service Delivery

Digital transformation is crucial for modernising public services like the NHS and HMRC, driving greater efficiency, service delivery, and resilience.

In 2024, the UK Government introduced the Secure by Design (SbD) policy, promoting a security-focused culture across government.

In the public sector, it is widely acknowledged that poor data sharing across organisations has often led to critical failures, including loss of life. Security must drive transformation, not hinder it.

Mike presentation will address how to tackle the fragmented and isolated approach to system adoption.

Supercharging Business Value and Return on Investment from IT and Digital Transformation:  The “70+% Succeed!” Initiative

If you’d like to increase successful outcomes from your IT and digital transformations, it’s finally here, a powerful and effective way to do so. David Jacobs of MaxVal Consultancy presents a power packed tour of Business Value Maximisation Framework (BVMF®), the result of David’s 30-year research and development programme. BVMF® underpins most other methods, approaches and disciplines with the fundamental principles for getting maximum value from IT and transformations. It corrects, completes and integrates the other methods into a super-powered totality using relentlessly value focused models and techniques.

The result is a practical and pragmatic way to get projects onto a much firmer footing.
David’s presentations tend to be highly entertaining, informative and inspiring. We hope to see you in the Transformation theatre on Nov 5th at 2.30pm where you can witness basics of BVMF® and soak up some much greater optimism!

A recently BVMF® accredited senior business analyst said “BVMF is extreme common sense; I wish I‘d known about it years ago.” David also leads the MaxVal team’s two-day free walk in value maximisation clinic on stand I1 & I2 in
Innovation Alley.

Tackling the national E-waste Crisis

Craig Campion, is director of ITAD services at Stone, A Converge Company and has worked at Stone for almost ten years. Committed to ensuring zero e-waste ends up in landfill, Craig, and the Stone team help customers take a 360-degree approach to IT asset management.

Enabling Transformation Through Data

Delivering change is hard. By bringing together information gathering, policy making, citizen participation and technology we can improve our chances of success, but the foundations need to be built on data. Ed will share his own insight and perspectives of how you can put the right culture and strategy in place to give yourself every chance of success.

Empowering Everyone: Designing for non-technical AI maintenance

Join Sarah as she talks about designing AI services while considering how they can thrive beyond the hands of developers. CYB’s Maintenance Tool empowers staff to run AI-enabled services without needing technical expertise.

Driving Digital Transformation: NSTA’s Path to Digital Excellence

Saratu Mamman, Head of Corporate Services and Programme Delivery, shares how the North Sea Transition Authority (NSTA) is leveraging digital transformation to lead the UK energy sector towards a sustainable future.

Drawing on NSTA’s strategic initiatives, Saratu will highlight how digitalisation and innovative practices, such as open access to data and cross-sector collaboration, are supporting the UK’s energy transition. She’ll also outline NSTA’s five pillars of digital strategy, to demonstrate how this approach is adding value across the industry.

Driving Public Sector Efficiency: HR and Payroll Digital Transformation

MHR’s expertise in HR and payroll solutions for the public sector empowers organisations to streamline their operations and adapt to changing workforce needs.

By leveraging cloud-based platforms like iTrent, MHR helps councils and public bodies automate payroll, improve compliance, and enhance employee engagement, all while reducing costs and boosting productivity.

This digital transformation is crucial in ensuring long-term resilience and efficiency for public sector HR functions.

Are You on the Right Path to Digital Transformation? Cloudhouse: Reliable, Robust, and Resilient Solutions for Government IT

Jonathan will explore how public sector organisations can ensure their digital transformation initiatives are on the right path.

He will highlight how Cloudhouse's robust, secure, and future-proof solutions enable seamless migration of legacy applications to modern, cloud-based environments, ensuring resilience, efficiency, and long-term value for government IT systems.

Learn how to avoid common pitfalls and make strategic decisions that support both operational stability and innovation.

Advancing Inclusivity in the Public Service: Lessons from Canada’s Public Service Pride Network.

Jason will explore how creating a diverse, safe, and inclusive workplace can drive better public service outcomes.

He will share insights into how the network has grown to encompass over 75 federal organisations, advocating for systemic change through initiatives like inclusive IT systems, pronoun adoption, and mentorship programmes for 2SLGBTQIA+ employees.

He will discuss the importance of leadership in fostering a culture of inclusion, and how public sector organisations can take tangible steps to support underrepresented groups and create a truly diverse workforce.

People-Driven Change – the Process Management Advantage

Learn about the changing role of process management and practical strategies to empower your staff in optimising processes and setting the foundation for sustainable change.

Transforming the Planning System with Digital Innovation.

Milan will explore how the UK government is modernising the planning system through data and digital driven reforms. He’ll share an overview of the Digital Planning programme with some real-life examples of digital transformation and innovation in action and benefits delivered so far.

How your competitors are preparing to use G-Cloud 14

Did your company make it onto G-Cloud 14? On Tuesday 29th October, suppliers were made aware whether they’d successfully been listed on public sector’s biggest framework.

But, as most suppliers know, a G-Cloud listing alone will not win public sector contracts.

With G-Cloud 14 opening for business on 9th November, the top suppliers are busy preparing their strategies for getting the most out of the framework. But how are they doing this?

Join Stotles to analyse the data behind G-Cloud, from spend trends over time to its top awarding buyers and winning suppliers, to help you employ evidence-based tactics for getting the most out of your coveted listing on the framework before your competitors do.

Expect to walk away with:

• G-Cloud data trend analysis to guide your strategy
• G-Cloud 13 contracts renewing on G-Cloud 14 to build pipeline using competitor contracts
• Concrete tactics for hitting the ground running with your G-Cloud 14 listing
• Suppliers who attend the session who are listed on G-Cloud 14 will also be eligible for exclusive access to Stotles paid data features for getting ahead of the competition on the framework.

Accelerated Capability Environment (ACE) - evolving with purpose and delivering impact since 2017

In this session, Annette Southgate, the new Head of ACE, will provide insights into ACE’s transformation journey. Since its inception in 2017, ACE has had a clear purpose - to address urgent, complex problems and deliver meaningful impact at pace. ACE has evolved to overcome the unique challenges of being a disruptive startup within the government landscape and has now successfully delivered over 600 commissions, spanning diverse projects such as the development of the NHS App, the use of automatic number plate recognition to combat County Lines, an Asylum Backlog Hackathon, and an Impact Lab addressing Rape and Serious Sexual Offences. Hear more case studies from Annette who will also reflect on her personal leadership transformation and how it weaves into ACE’s story of growth, innovation, and impact.

Future-Ready Public Service: Shaping Government Services for the Digital Native Era

With Generation Z’s expectations and the rapid rise of AI, governments face a pivotal moment to reshape services for a digital-native audience. This presentation will explore how the UK government, supported by Microsoft, is modernizing public services to be more efficient, intuitive, and proactive. Through AI-driven solutions, Microsoft empowers public institutions to deliver seamless, citizen-centric experiences that align with the needs of today’s tech-savvy population, closing service gaps and ensuring future-readiness across all levels of government engagement.

Generative A.I. Should we Fear it or Embrace it?

Tungsten Automation’s cutting-edge solutions are transforming procurement and payment processes for government organisations.

This presentation will delve into how Tungsten Automation streamlines invoicing, improves compliance, and enhances operational efficiency across public sector bodies.

By automating manual tasks and reducing errors, Tungsten empowers public sector teams to focus on delivering better services while cutting costs and ensuring secure, transparent payment systems.

Discover how Tungsten's solutions can be a cornerstone in the digital transformation of government operations.

 PowerhouseDoes digital transformation truly transform government organisations?

• Where are you on your digital transformation journey?
• What does your digital transformation strategy look like?
• What are the key challenges you’re hoping to relieve with the help of digital transformation?
• Do you feel pressure to get digital practices into your organisation? Are you being given enough time to consider the options available?
• What is your biggest barrier in embracing digital transformation? Budget? Reluctance to change? Legacy systems that are not integratable?

Going for Gold: How Paralympics GB transformed itself into a Global Sports Powerhouse

Team GB achieved unprecedented second place rankings on the medals table at the Paris 2024 and Tokyo 2020 Paralympics, behind China. How did Paralympics GB transform itself to support this huge success and what lessons can we learn as we transform government to be fit for the future?

Implementing Responsible AI in Local Government Public Services

The integration of artificial intelligence (AI) in the public sector presents a unique opportunity to enhance operational efficiency and improve service delivery for citizens. However, it is crucial to ensure that AI is utilized in a manner that is ethical, lawful and secure.

Drawing on the Digital Office's collaboration with the Alan Turing Institute, Martyn will present on what is needed to ensure the responsible design, development and deployment of algorithmic systems in local government.