Discussion Tables
Modernising Public Services.
Overhauling key public services, like the NHS and HMRC, to improve efficiency and service delivery, focusing on long-term sustainability and resilience.
Balancing Efficiency and InnovationThis discussion will focus on the critical balance between driving operational efficiency and fostering innovation in public services. |
Time is of the essence: How to increase the pace of public service modernisation.Conversations about public service modernisation often focus on increasing productivity, delivering seamless experiences, and the importance of data sharing across boundaries. |
Modernising legacy systems to deliver joined up servicesHow can modernising legacy systems drive the delivery of joined-up services? By prioritising data interoperability, governments can break down silos, enabling seamless communication and efficient collaboration across departments.
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People vs technology? Priorities for successful modernisationDigital technology (including Artificial Intelligence) is driving up citizens’ expectations on the speed, quality and personalisation of public services. |
Digital WorkplaceThe Digital Workplace promises streamlined operations and enhanced collaboration, but its implementation is often met with complex challenges. |