Future Government Delivery

For two days the complete buying committees of government departments will come together under one roof – to discuss implementing an agenda of renewal and reform.

5 - 6 November
InterContinental London - The O2

    Visitors

    Register Free

    Sponsors & Exhibitors

    Engage Government

      Government Transformation Summit

      5th November
      Intercontinental London - The O2

        Elevate government productivity, governance and service quality, with the people, process and digital innovation that delivers profound transformational change.

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            Citizen Experience Summit

            5th November
            Intercontinental London - The O2

              How do we make service delivery more inclusive, seamless, and user-centric - reducing costs, building trust and improving citizen engagement?

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                  Government Data & AI Summit

                  6th November
                  Intercontinental London - The O2

                    Data drives better decision-making and fairer outcomes - but how do we build the data culture and capabilities within and beyond our data teams to enable this at scale?

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                        Discussion Tables

                        Citizen Experience Summit
                        Citizen Experience Summit logo

                        User-Centred Design.

                        Focus on implementing user-centred design principles to create more accessible, efficient, and satisfying public services.

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                        User-Centred Strategy and Policy Design for Better Public Services

                        The design of strategies and policies comes with unique challenges of scale and complexity, setting it apart from typical service or experience design. This discussion focuses on user-centred approaches that help navigate these complexities, leading to effective, mutually agreed solutions that serve the diverse needs of citizens and stakeholders.

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                        Personalising Public Services.

                        Discuss the use of data and technology to personalise public services, making them more responsive to individual citizen needs.

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                        Building Trust: Leveraging Data and AI for Personalised Public Services

                        While citizens are open to the use of data and AI for personalised services, they expect authorities to first master the digital basics. Building trust at every touchpoint is essential, as is clearly defining what ‘personalised’ means for each service.

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                        Join us at Government Transformation Week 2024

                        Where influence, insight, and innovation will drive Future Government Delivery