Future Government Delivery

For two days the complete buying committees of government departments will come together under one roof – to discuss implementing an agenda of renewal and reform.

5 - 6 November
InterContinental London - The O2

Visitors

Sponsors & Exhibitors

Engage Government

Government Transformation Summit

5th November
Intercontinental London - The O2

Elevate government productivity, governance and service quality, with the people, process and digital innovation that delivers profound transformational change.

Register to attend the Transformation Summit

Citizen Experience Summit

5th November
Intercontinental London - The O2

How do we make service delivery more inclusive, seamless, and user-centric - reducing costs, building trust and improving citizen engagement?

Register to attend the Citizen Experience Summit

Government Data & AI Summit

6th November
Intercontinental London - The O2

Data drives better decision-making and fairer outcomes - but how do we build the data culture and capabilities within and beyond our data teams to enable this at scale?

Register to attend the Government Data Summit

User-Centred Strategy and Policy Design for Better Public Services

User-Centred Design

Proudly Sponsored by

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Discussion Table Synopsis

The design of strategies and policies comes with unique challenges of scale and complexity, setting it apart from typical service or experience design. This discussion focuses on user-centred approaches that help navigate these complexities, leading to effective, mutually agreed solutions that serve the diverse needs of citizens and stakeholders.

Discussion Points

How can we balance conflicting user and stakeholder needs in strategy design?
What’s the best way to simplify complex information for clearer understanding?
How can early-stage strategies be effectively tested and refined?

Join us at Government Transformation Week 2024

Where influence, insight, and innovation will drive Future Government Delivery