Discussion Table SynopsisPersonalisation is at the forefront of digital government transformation, but how can agencies balance personalisation with data privacy? What tools are needed to deliver customised public services effectively? This roundtable invites delegates to share their approaches to personalising services and explore the latest innovations shaping tailored public sector delivery.
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Leanne Cummings, Deputy Director, Government Digital Service
Thomas Cattermole, Director of Resident Services, Brent Council
Felix Ashwood, Solutions Specialist, Microsoft
Ben Sandall, Senior Technical Specialist Manager, Microsoft